Contact
Contact
How to reach us : for bugs, feedback, questions about the app or your Pro subscription.
What this address is for
Write to us about bugs in the app, feedback on games, ideas for new content, questions about your Pro subscription, or if restoring a purchase doesn't work. We accept compliments too.
Response time
We read every message. Replies usually come within two business days, Monday to Friday — sometimes faster, sometimes slower. We are a small team.
Manage subscription and purchases
You manage your piparo Pro subscription directly through your Apple ID or Google account. Cancellation, pause and refunds go through the respective store. Inside the app, under "More → Pro", you will always find "Restore purchases" and "Manage subscription". For edge cases, you can also reach out to us.
Provider
piparo.tech GmbH, Frauentorgraben 61, 90443 Nuremberg, Germany. Registered with the District Court of Nuremberg under HRB 41569. Managing directors: Pirmin Bahr, Patrick Wozniak and Robin Schuler. The full provider details are in the legal notice.
Privacy and terms
What we do with data and which third parties we use is laid out in the privacy notice. The rules for using the app live in the terms.
Press and business
For press requests, partnerships or business topics, reach us at [email protected]. For anything app-related, please use the address in the button below.
Consumer dispute resolution
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board. If anything goes wrong, contact us directly — we will work it out together.